Privacy Policy

Last updated: September 2026

This policy explains how Infomag handles personal data collected through this website. It is written to align with Malaysia’s Personal Data Protection Act 2010 (PDPA).

Who We Are

Infomag website is operated by Infomag Engineering Sdn. Bhd. (Registration No. 463900-V), located at 28-1, Jalan KPKS 3, Kompleks Perniagaan Kota Shahbandar, 75200 Melaka, Malaysia. For the purposes of the PDPA, we are the data user responsible for the personal data described below. You can reach us about privacy matters at contact@infomag.com.my or 606 2811258.

What This Policy Covers

This policy covers personal data we collect when you visit our site infomag.com.my, submit one of our forms (such as contact us, job enquiry or demo request forms), or otherwise communicate with us. It does not cover third-party websites we link to, which have their own policies.

The Personal Data We Collect

  • Information you give us: When you request information or contact us, we collect the details you enter, which may include your name, work email address, company name, role/designation, phone number, and any details included in your message.
  • Information collected automatically: When you visit our site, we and our analytics providers may collect technical information such as your IP address, browser and device type, operating system, pages viewed, and referring source. This is collected through cookies and similar technologies.
  • Hosting records: Our hosting and infrastructure providers keep standard server logs—including IP addresses and request metadata—for operational, diagnostic, and security purposes.

We Use Personal Data To:

  • Respond to your enquiries, demo requests, or proposals and communicate with you regarding project engagements, updates, and service offerings.
  • Provide, operate, maintain, and improve our services on our website.
  • Maintain our business records and fulfill legal, regulatory, or tax obligations.

We rely on your consent for these processing activities, where you provide another individual’s details to us, you confirm you have obtained their authorization to share them for these purposes.

For direct marketing, we will only send you promotional material or marketing communications where you have explicitly opted in or agreed to receive them. You can withdraw your consent at any time by contacting us at contact@infomag.com.my or by using the unsubscribe option in any marketing email.

Cookies And Analytics

We use cookies and analytical services to maintain website functionality and measure traffic patterns. This includes tools such as Google Analytics / Google Tag Manager to track visitor engagement. You can manage or restrict cookie usage through your browser settings, though disabling certain cookies may impact site functionality.

Who We Share Data With

We do not sell, rent, or trade your personal data. We share data only with third-party service providers essential to running our website and managing client interactions, strictly to the extent required for them to perform their duties. These may include:

  • Infrastructure & Hosting Providers.
  • Analytics & Tag Management Providers.
  • Form Processing or CRM Tools.

We may also disclose personal data if required by law, regulation, legal proceedings, or court order, or to protect the safety, rights, and security of Infomag, our users, or the public.

International transfers, where some of our service providers process and store data on servers located outside Malaysia, and where personal data is transferred internationally, we ensure appropriate security safeguards are applied in compliance with the PDPA and applicable laws.

How Long Do We Keep Data

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by statutory retention rules. Enquiry and communication logs are kept until you request deletion or withdraw consent, after which data is securely erased or anonymized.

In keeping your data secure, we implement appropriate technical, administrative, and organizational measures to safeguard personal data against unauthorized access, loss, alteration, or disclosure. However, no online storage or internet transmission is completely secure, and absolute security cannot be guaranteed.

Under The PDPA, You Have The Right To :

  • Request access to the personal data we hold about you.
  • Request correction or updating of inaccurate, incomplete, or outdated data.
  • Withdraw your consent to our processing of your personal data.
  • Request restriction of processing for direct marketing purposes.

To exercise these rights, please contact us at contact@infomag.com.my. We may request identity verification before executing your request.

Changes To This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. The most recent version will always be published on this page with the updated effective date.

For any questions, requests, or concerns regarding your privacy and personal data, please contact us at:

Infomag Engineering Sdn. Bhd

28-1, Jalan KPKS 3, Kompleks Perniagaan Kota Shahbandar, 75200 Melaka, Malaysia

Email: contact@infomag.com.my

Phone: 606 2811258